Frequently Asked Questions
Answers to common questions about our programmes and services
How far in advance should we book training?
For open-enrolment programmes, we recommend booking at least three weeks in advance to secure your preferred dates. Corporate training engagements typically require four to six weeks lead time for needs analysis and content customisation.
Can programmes be delivered virtually?
Yes, all our programmes are available in virtual formats. Our facilitators are experienced in engaging remote participants, and we use interactive tools to maintain energy and participation throughout online sessions.
What is your cancellation policy?
Cancellations made more than 14 days before the programme start date receive a full refund. Cancellations within 14 days may be transferred to a future date at no additional cost. Substitutions of participants are welcome at any time.
Do you offer group discounts?
Yes, we offer tiered pricing for organisations enrolling multiple participants. Contact us with your requirements and we will provide a customised quote reflecting the applicable discount.